Store Policy
Welcome to Tvish! We're delighted to have you shop with us. Below is our store policy to ensure you have a pleasant shopping experience:
Order Processing: Once you place an order, our team will process it within 1-2 business days. You will receive a confirmation email with your order details and tracking information.
Shipping:
Exchange:
Exceptions:
Personalized Items: Personalized or customized items cannot be returned unless they arrive damaged or defective.
Non-Exchangeable Items: For health and hygiene reasons, certain products like earphones and personal care items are Non-Exchangeable.
Damaged or Defective Items: If you receive a damaged or defective product, please contact us immediately by mailing us an Image and description of the product. We will arrange for a replacement or refund.
Customer Support: Our dedicated customer support team is available to assist you with any inquiries or concerns. Feel free to reach out to us through email on support@tvish.shop.
Policy Updates: Please note that our store policy is subject to change without prior notice. For the most up-to-date information, visit our website.
Thank you for choosing Tvish! We hope you enjoy your shopping experience with us.
Order Processing: Once you place an order, our team will process it within 1-2 business days. You will receive a confirmation email with your order details and tracking information.
Shipping:
- FREE Standard Shipping within India: We offer FREE standard shipping for all orders within India.
- Order Processing:Orders are processed within 1-2 business days.
- Delivery Time:Delivery typically takes 3-7 business days.
Exchange:
- We only accept exchanges for products.
- If you find any issue with the product, you must request an exchange within 7 days of delivery of items.
- Replacements are accepted within 7 days of delivery for eligible items, provided they are in their original condition and packaging.
Exceptions:
Personalized Items: Personalized or customized items cannot be returned unless they arrive damaged or defective.
Non-Exchangeable Items: For health and hygiene reasons, certain products like earphones and personal care items are Non-Exchangeable.
Damaged or Defective Items: If you receive a damaged or defective product, please contact us immediately by mailing us an Image and description of the product. We will arrange for a replacement or refund.
Customer Support: Our dedicated customer support team is available to assist you with any inquiries or concerns. Feel free to reach out to us through email on support@tvish.shop.
Policy Updates: Please note that our store policy is subject to change without prior notice. For the most up-to-date information, visit our website.
Thank you for choosing Tvish! We hope you enjoy your shopping experience with us.